The customer service I received is absolutely incredible. My holster came in the mail quickly for a competition I was going to be shooting in. Excellent quality and just simply works. Even though this is a simple product its a very functional and well made product and I have no doubts in my mind that my kids will be using it someday. The mag pouches Dara makes are so good I don't ever see myself buying anyone else's for serious use. I have a video on my Youtube page which is very low budget and poor quality up if you want to see the holster and mag pouch. They quick shipped it for me at the last minute to be sure I got it in time. Thanks Dara you have for sure earned my business and I am doing my best to spread the word.